Privacy Policy

1. Information We Collect

We only collect what we need to process your orders and provide support:

• Contact details — your name, email address, or WhatsApp number when you reach out or place an order.
• Order information — the public link, service, quantity, and amount for each order.
• Payment references — the payment method and transaction reference you provide. We never store full card numbers.
• Technical data — basic, non-identifying analytics such as browser type and pages visited.

We never ask for, or store, your social media passwords.

2. How We Use Your Information

• To process, deliver, and track your orders.
• To respond to your questions and provide customer support.
• To verify payments and prevent fraud.
• To improve our services and, where you have opted in, send you offers and updates.

3. Payment Data Handling

Payments are completed through third-party providers (such as JazzCash, EasyPaisa, banks, or crypto networks). We receive only the confirmation and reference needed to match a payment to your order. Sensitive payment credentials are handled by those providers under their own security standards, not by Pak SMM.

4. Third-Party Services

We rely on a small number of trusted providers to operate:

• Supabase — securely stores order and contact records in our database.
• Payment processors — process and confirm your transactions.
• Messaging providers — such as WhatsApp, used for support and confirmations.

These providers may process data under their own privacy policies. We do not sell your data to anyone.

5. Data Security

We use reasonable technical and organisational measures — including encrypted connections and access controls — to protect your information. No method of transmission over the internet is completely secure, but we work to safeguard your data and limit access to only what is needed.

6. Cookies

Our site uses minimal cookies and local storage to remember your in-progress order and keep the site working smoothly. You can clear or block cookies in your browser settings, though some features (like carrying an order to checkout) may not work as expected.

7. Your Rights

• Request a copy of the personal data we hold about you.
• Ask us to correct or delete your information.
• Opt out of marketing messages at any time.

8. Contact Us About Privacy

For any privacy request or question, email support@paksmmservices.com or message us on WhatsApp. We aim to respond promptly.